The default setting is Disabled. The tables list possible trouble symptoms, the likely causes of these problems, and recommended corrective actions to take. This means you can access your contact directory and speed dials, as well as other phone settings, even as you temporarily change work areas. The contact can now watch your phone and will display in your Watcher List. Because the jack was damaged I could not determine the order of the cables. The icon that displays to the left of the directory number indicates the line or call status.
Hello jimcgreen, welcome to the Polycom Support Community. Do those phone jack cords come in specific quality grades, such that I would be able to recognize if the cord is not premium quality level or compatible for this unit? Press the keys more slowly. We guarantee your satisfaction and stand behind all of our products with a 90 day warranty. If anything isn't as expected, please contact us as quickly as possible so we can work toward resolving the issue. This article has also been viewed 22,973 times. During a page, press to adjust the page volume. Press to return to the idle screen.
This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Statements of compliance can be obtained from TypeApproval polycom. If you want, you can update these settings remotely with the Polycom Web Configuration Utility. Other Details We are not experts on everything we sell, and we're not perfect, but we always work hard to satisfy and take care of our customers. The phone was working fine until recently. If not, then you will need to make arrangements to purchase the external equipment or service from your provider.
This information was not easy to get. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Press the Save soft key. If you require assistance from Polycom technical support, please open a. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. The active call icons merge into one icon on the phone Polycom ® screen. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd.
If you post the serial number I can look it up how old it is. From the Message Select screen, scroll to the message you want. The full duplex speakerphone allows both parties to speak, and be heard, at the same time with no distortion. You add contacts to your buddy list from your local Contact Directory. Enter a number to forward all incoming calls to.
Try and see if that works. Is it possible that the phone-jack cord which plugs into the wall jack and into the phone is causing this issue? Your administrator can change this default password if needed. You can change your user password at any time. Polycom recommends that you change your password when you first log in to a phone. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station. Voice mail may be accessible with a single key press. Or is any replacement cord acceptable? Do not remove or allow anybody else to remove any product identification, copyright or other notices.
By default, your user password is 123. Please carefully check the model numbers of your existing equipment or contact us prior to purchase to ensure compatibility. To delete a contact from the Contact Directory: 1. The two others have clear cords. Best Regards Steffen Baier Polycom Global Services Please be aware: The purpose of these forums is to allow community members collaborate and help each other.
Screen options may vary with your application. Or, you can press and hold the Talk soft key to immediately begin broadcasting on Channel 1, the default channel. Check that the display is illuminated. During a call, press the Trnsfer soft key. By default, login passwords are factory preset to the numerals 123. This is not true, just trim the cable and follow the above instructions.
Changes to This Guide This user guide has been updated to include new information and features. After 20 seconds of inactivity, the menu system automatically exits to the idle screen unless an edit session is in progress. A conference is created with the active call, the held call, and yourself. Best Regards Steffen Baier Polycom Global Services. Any replacement Software Product will be warranted for the remainder of the original warranty period or thirty 30 days, whichever is longer.
I got this information directly from Polycom for use with the Polycom Soundstation. The other parties remain connected. Your system may not support it. Do one of the following: — To choose from various pre-scripted short messages, press the Select soft key. For more information, contact your system administrator. It sounds like the person on the other line is actually in the room with you! Polycom does not recommend to use any of these Units on not intended Platforms and neither use parts like a wall module on other units even if they seem similar. To create this article, volunteer authors worked to edit and improve it over time.